Soft Skills are actual power skills

Professionals, managers, entrepreneurs, and emerging leaders who want to improve self-awareness, strengthen relationships, communicate with greater empathy, and navigate challenging situations with confidence and emotional control.

By the end of this training, participants will be able to:

• Define Emotional Intelligence and its relevance to technical leadership.
• Assess their own EQ competencies as an integral self-assessment tool
• Apply EQ techniques to improve communication, collaboration, and performance.
• Develop strategies to manage emotional triggers in high-pressure situations.
• Use Social Intelligence to lead diverse teams with clarity, empathy, and influence.
• Translate EQ insights into actions for managing conflict and building team trust

The below topics are covered in a full day workshop for businesses

or 5 sessions of 2 hours each for individuals

Session 1: The Science and Logic Behind EQ

• Introduction to Emotional Intelligence

• Why EQ matters in personal and professional success

• The 5 Components of EQ based on Goleman’s Model

• The impact of emotions on performance, communication, and relationships

Session 2: Self-Awareness and Self-Management

• The brain science of emotions, triggers, and decision-making under stress

• Identifying emotional hotspots and personal reaction patterns

• Understanding the link between emotions, thoughts, and behaviors

• The ABC Tool: Activating Events – Beliefs – Consequences

• Practical techniques to pause, regulate, and respond effectively

Session 3: Social Awareness and Empathy

• Understanding social awareness and group dynamics

• Recognizing emotions through words, tone, body language, and behavior

• Putting oneself in the shoes of others

• Empathy vs. sympathy: understanding the difference

• Enhancing social skills for healthier professional relationships

Session 4: EQ in Communication, Feedback, and Conflict

• Applying EQ for clearer and more respectful communication

• Active listening and emotionally intelligent responses

• Giving constructive feedback using the EQ Feedback Formula

• Handling conflict with logic, empathy, and emotional control

• Managing different perceptions, expectations, and reactions

Session 5: EQ in Action and Personal Development

• Boosting motivation and energy with practical strategies

• Applying EQ to decision-making, goal setting, and daily challenges

• Designing an EQ-based solution for a recurring workplace issue

• Stress management tools to support emotional balance

• Creating a Personal EQ Development Plan with measurable actions

· Role-Plays

· Simulations,

· Mind-Mapping,

· Case Studies

· Practical Group Activities

· Individual Exercices

· Storytelling

· Competitions

· Sharing Experience

This workshop is offered quarterly in Achrafieh, and twice a year in other regions such as Jbeil and Cornet Chehwane.

Places are intentionally limited to ensure a high-quality experience, and registrations often fill up well before launch. 

Register your interest today to receive priority notification and avoid missing the next available round.